Shipping
We currently offer delivery in Canada. All orders are shipped within 2-3 days of being received and can take 3-7 business days for delivery. All domestic shipments are sent with Canada Post. Cost of shipping is available and will be added before checkout. Free shipping for all orders of 75$ and over before taxes on available on request.
Free in store pick-up can also be selected at check out. Make sure you provide us with a cell phone number. We will text you when the order is ready for pick-up. We ask our clients to bring their own bags or boxes to carry their order. Worldwide delivery can beavailable, please contact our team info@ombienetre.com to arrange.
Covid-19 Regulations
Please note that there will only be a maximum of 8 shoppers allowed in the store at a time. Masks MUST be worn at all times.
You must disinfect your hand upon entry.
Please do not pick up merchandise unless you intend to purchase it.
Our store is open, but we ask that you do not come in to browse so that others do not have to wait outside.
If you would rather speak to one of our amazing staff members to place an order for pick up please email us at info@ombienetre.com and we will be glad to help.
We are all in this together !
Return and Exchanges Policy
No returns. In store exchange only within 7 days of purchase. Items must be in original and unopened packaging and/or labels. No exchange on jewellery, crystals, meditation pillows, special orders, or sale and markdown items. Defective or damaged purchases must be communicated with the store within 24hr of purchase for exchange only.
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Warranty
All of our bracelets and jewellery is covered by a 30-day warranty.
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Payment Options
We currently accept all major credit cards :
MasterCard, Visa, American Express & PayPal.
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Size Chart
Size 7 is our standard model, but we are happy to offer a range of sizes. Using a soft measuring tape, measure the circumference of your wrist around where a bracelet would rest, just below the wrist bone.
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Wrist Measurements
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Bracelet Size
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Bracelet Size (Inches)
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6 1/8" - 6 5/8"
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Small - Kids
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6.5
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6 5/8" - 7 1/8"
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Standard
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7
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7 1/8" - 7 5/8"
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Medium
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7.5
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7 5/8" - 8 1/8"
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Large
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8
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Custom Orders
We love any opportunity to help our customers get creative. If you are looking to create your own line of healing crystal bracelets, let us do the work for you. The minimum quantity for a custom order is of 20 bracelets at wholesale cost. Send us an email at info@ombienetre.com and we will be happy to help you !
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Our Products
Handcrafted in Montreal, each bracelet is mounted on a high-durability 0.8mm elastic band. Our bracelets are designed with love and healing intentions.
